FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping Questions
Where do you ship to?
We ship all over the U.S and other countries.
WE ARE NOT RESPONSIBLE FOR SHIPPING DELAYS.
How much does shippng cost?
Shipping times do NOT include processing time to print your order. This is strictly once your order has been dropped off.
$8 for USPS
$10 for UPS
$18 for UPS 2 DAY AIR
$40 for OVERNIGHT-If you truly need your order overnighted, please purchase the rush fee.
WE ARE NOT RESPONSIBLE FOR SHIPPING DELAYS.
How do I track my order?
Your tracking number will be provided to you by email or text. It will also be linked to your account. We make every effort to get your order shipped out to you as soon as possible. If you need further assistance please email us with the name and order number. WE ARE NOT RESPONSIBLE FOR SHIPPING DELAYS.
How does shipping work?
Please note that any shipping time stated on our website or given to us by the Post Office or UPS are estimates only. Please allow time for unforeseen delays. WE ARE NOT RESPONSIBLE FOR SHIPPING DELAYS OR LOST PACKAGES.
RETURNS & REPRINTS
Do you offer Returns/Refunds?
If we are within our stated TAT we do not offer refunds. We can offer shop credit for an order placed. The only time we will offer a refund is if there is an issue on our end. ALL SALES ARE FINAL DUE TO THE NATURE OF THE PRODUCTS WE OFFER.
How long does a Reprint take?
We try our best to Reprint the same day or next business day.
Can I change my order once its placed?
IF you are able to reach out before we add the order to our printers, we will allow changes. If the images are already added we can not accept a change. Please know this CAN cause a delay in TAT.
General
What is the current TAT? (Turn Around Time)
3 business days Monday-Friday excluding federal holidays.
How does the Rush Fee work?
By adding the Rush Fee to your order, this moves the order to the front of our print que.